 Avoiding the "Kid Zone"
Kids learn to answer the phone at an early age, but taking messages is another matter altogether. PhoneTree can confirm delivery by having recipients press "9" to hear a message, something adults are much more likely to do than small children. This is a great way to make sure your call isn't lost in the "Kid Zone." For added security, you can assign an individual PIN code required to enables a message to play.
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PhoneTree lets you do more than just broadcast messages. You can offer those being called specific information, such as directions or other common requests. You can even have people leave messages for your review later. Messages for Answering Machines
Not only does PhoneTree distinguish between voices and answering machines, but it even lets you leave a different message for machines and people within a single call session. Compare messages 2 and 3 above to see the distinction. Polling for Responses
Getting responses from your committee, team or group can be as simple as pushing a button. You can see the exact numbers entered by each person being called in your job status report. Or, you can even have call recipients leave messages in a designated voice mailbox. Based on the touch-tone-number pressed by a listener, you can play a different response. Customized Messages (Featuring Text-to-Speech, female voice)
With PhoneTree's Flex Fields feature, it's easy to deliver customized messages automatically, including names, dates, times and more. With our powerful Text-to-Speech engine, it's even easier — your message is constructed automatically! Emergency Situations (Featuring Text-to-Speech, male voice)
PhoneTree is perfect for making calls in the event of an emergency. You can even have PhoneTree stop calling once a certain number of calls have been answered, or prioritize jobs to call people first, and machines later.
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