|
|
|
Helping business Send the Right Message
|
Why it works
Atlantic OnHold is like any other medium. If it's used
creatively it is an excellent backup to your marketing
efforts and a great way to communicate more effectively
with your callers. Ever feel that what you offer is more
than just a slogan? Tell your story in your own words
with Atlantic OnHold. Many of our clients think of it as
their audio newsletter!
|
Image
Tell callers you care enough not to leave them to silence or static. Frequent changes means your callers aren't bored or feel they're being ignored. If you're playing the radio you may be playing your competitors' ads to your customers!
|
Marketing campaigns
Guess who might see you at a trade show if they know you will be there? Have a special offer or promotion? A successful campaign can cause a call spike. Makes sense to back up your campaign with an effective message.
|
Customer Service
Tell your clients how they can use your website to get more information.
Answer frequently asked questions. Better-informed
customers are better customers.
|
Sell more
This is not the hard sell. It's the "Wow I didn't know you did that, too."
kind of sell. Your clients may not know about everything you offer.
Why not get them while they're thinking about you.
|
Do all of the above!
Atlantic OnHold is totally customizable. Most of our clients do a little of everything in their messages. That's why we believe Atlantic OnHold is a truly unique service.
|
How it works
Atlantic OnHold is a fully customized message on hold service. Atlantic's writers create scripts, which are read by the finest voice talent available and put to appropriate music. The final production is downloaded directly to the business digitally. The result is an excellent product delivered without any additional work on the part of your staff.
|
Script writing
We start from materials you already have such as web site information, brochures, etc. Or, we can start with an easy to use script form. Our writers develop a draft that you can simply edit or approve as is. No sitting up nights staring at a blank page! And, when your next message is due you'll get a copy of your existing script with a change form. Just tell us what's new and what's old and we'll get to work on your latest production.
|
Voice and Music
Once the script is approved we'll take it into our state of the art digital studio and record it using the best voice talent available. You may listen to our voice and music selections toll free on our demo line (888) 663-2521 anytime. Or, let our trained production staff pick just the right voice and music to send the right message!
|
Digital technology
Your digital player is installed into your phone system by your phone technician.
Our player gives you the very best in sound quality and allows us to dial in to keep your message up to date. There are no tapes or moving parts for you to worry about and the digital message player comes with a 5-year manufacturer's warranty. Our staff coordinates with your vendor to ensure smooth installation.
|
What our clients have to say
|
"..thank you for the wonderful job your staff has done for us over the past few years. Since we've merged with York Properties, our message has become even more vital in helping us to communicate with our clients.."
- Susan Jordan
York Simpson Underwood
|
|
|
"..I would like to reiterate how much we value the on-hold service that your company provides. We noticed a difference in our customer feedback since we have started using your service…. We appreciate your commitment to quality."
-Karen Schneider
Wayne Realty
|
|
|
"I would like to compliment you & your company on the high quality of professionalism and service in installing our "on Hold" message program. The Atlantic OnHold system has completely met our needs. Everything from the consultation, recommendations, script and installation has been efficient and effective."
- Thomas A. Landsittel
VP/Branch Manager
|
|
|
SELECT CLIENTS
|
Business Insurers
|
Centura Insurance Services
|
Cavalier Mortgage
|
|
Craig Davis Properties
|
Century 21
|
Choice Federal Credit Union
|
|
First Fidelity Mortgage
|
Glasgow Hicks
|
Grubb & Ellis
|
|
Highlands Insurance
|
Home Express Mortgage
|
H&R Block
|
|
Marion Bass Securities
|
NC Mutual Life Insurance
|
Nobles Insurance
|
|
Preston Development
|
Quaker Special Risk
|
Scott & Stringfellow
|
|
Shea Homes
|
Shackleton CPA
|
Stan Taylor Insurance
|
|
The Mayflower Companies
|
The Priess Company
|
The Property Shop
|
|
Trademark Properties
|
The Regency Housing Group
|
Wayne Realty and Insurance
|
|
York Simpson Underwood
|
|
|
|
|
Credentials
|
Atlantic OnHold has been providing the highest quality message and music on hold service for over 4 years. We grow because our customers refer us to new customers. We are very proud of the long-standing business relationships we have developed over the years. The best way to support our partners is to be active in their organizations and in their business communities. That is why we take our involvement in association and chambers of commerce so seriously.
We are proud to have the exclusive endorsements of:
NCTDRA
North Carolina Trucking Association
Southern Building Materials Association
Independent Insurance Agents of NC
Atlantic Creative Communications has been featured in several articles in The News and Observer, The Business Journal and The Restaurant News, a publication of the North Carolina Restaurant Association. Let us know if you would like to review any of the articles.
Cary Chamber of Commerce
North Carolina Restaurant Association
|
Awards
|
 |
|
We are proud members of these organizations.
|
|
|
|
|
|
|
|
1999 Communicator Award for Office Supply Solutions Radio Spot.
|
|
|
2000 Top Marketing Firms in the Book of Lists
|
|
|
1999 & 2000 Runner-up Silver Microphone Award for BTI Hurricanes radio spot
|
|
2001 National Finalist Silver Microphone
Award for Brown and Wood Jeep Eagle
 |
|
|
